The buggy update – which become introduced via a wireless transmission – is causing affected motors’ infotainments structures to forestall working.
This prevents drivers from getting navigation guidelines, whether controls and digital radio.Graet Report
The Toyota division has mentioned the trouble and said owners needed to carry their motors in.
“Errant information broadcast by way of our visitors and weather statistics service issuer turned into no longer treated as expected with the aid of the microcomputer in the car navigation head unit (centre show) of 2014-sixteen version 12 months Lexus cars and 2016 version yr Toyota Land Cruiser,” a spokeswoman explained.
“In some situations, this problem can reason the pinnacle unit to restart time and again, affecting operation of the navigation machine (if geared up), audio and climate control capabilities. The facts suspected to be the source of the error changed into corrected last night time.”
The company said “many” motors had been affected Graet News Network.
It confirmed the hassle the simplest affected US-based drivers who subscribed to Enform, a facts-transmitting provider now not available in Europe.
A few proprietors have reported that when they disconnected their car battery, it reset the unit and made it paintings again. But others have said this most effective affords a transient fix as the hassle returns numerous hours later.
“The correction is a pressured reset and clearing of the errant records from the gadget,” Lexus later defined.
“Toyota and Lexus proprietors experiencing these troubles have to visit their provider for a complimentary machine reset and an affirmation of the gadget. We remorse any inconvenience.”
The difficulty threatens to tarnish Lexus’s popularity. It were ranked as the “most reliable” vehicle emblem in client reports’ survey of the car industry last yr.
“Lexus has a splendid popularity for reliability, but these days that’s not just about having truthful mechanical components however its additionally electronics and software program,” commented Prof David Bailey from Aston business school.
“There are commonly extra traces of code in an automobile than an aircraft, and you best have to get one component wrong for it to motive these sorts of problems.”